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Your site is missing
terms of service

If your site sells anything, offers a subscription, or even just user accounts, terms of service (and terms of sale, if you sell products) set out both sides' rights and obligations before a dispute happens. The fix is a one-time text written for your actual sales model.

Does this actually apply to you

  • Your site sells products, services or subscriptions online
  • There is account registration or a user profile
  • There is currently no page explaining refund rules, complaints, or how to cancel a subscription
  • Customers have asked "what if I want a refund" before with no clear answer on the site

What happens if this is not fixed

Without clear terms, every refund, complaint or cancellation dispute gets resolved case by case, which costs time and raises the risk of a complaint to a consumer protection authority. Customers also often abandon checkout when they cannot see clear purchase terms before paying.

How we fix it

1. A conversation about how the sale actually works: delivery, refunds, complaints, cancellation.

2. We write terms of service and, where relevant, separate terms of sale, in plain language.

3. We publish the page and link it from checkout or the registration form, where it is legally expected.

Timeline: a few days, depending on how complex the sales model is.

Frequently asked questions

Your site is missing terms of service

They can be one page for smaller sites, but if you sell physical products online, terms of sale (delivery, refunds, complaints) usually deserve their own, clearly separate section.

Send your website address

The answer arrives by email, with no obligation and no pressure to decide on the spot.

Go to the form

No obligation, reply within 24-48h.